Bone's Toyota of Roanoke Rapids, NC at 1615 East 10th Street, Roanoke Rapids, North Carolina.

Took my 2008 Lexus GS450h in due to my check hybrid system light illuminated, and was told it needed a part that cost $450, the total repair would be $850. Well, I had a bad 12v battery I asked them to replace and headlights as well. Total job was $1867.34. No problem, after all, I wanted the car right. I went to pick it up and was told they got the hybrid light off and the car drive good during the test drive. Lie! When I got in the car, the hybrid light was still on and the car had the exact same issue it had when I dropped it off. I took it back the next day and was told, well nokw I needed a part that would cost about $1300, $1700 with labor but that may not fix the issue because I drove the car for an extended period with the Hybrid light on. Well, I told them I had been driving the car for 3 weeks when I dropped it off the first time with the Hybrid light on, but they still promised they could fix it. Now, they ask again and all of a sudden, that's the reason it may be the transmission. These people are crooks, unable to fix things and instead of telling you, they take your money and do so with good conscious. I was told it would probably be in my best interest to give up on the car since it might need a $7000 transmission. Well I took the car to Raleigh and was told a $300 sensor would have fixed the entire issue...I wouldn't recommend these folks to anyone...especially if you're not driving a Corolla. It's sad, very sad. Proceed with caution...and a big wallet!!